Sharing our Experience.
Delivering your Success.
Learn from the customer success stories in your industry and understand the solutions & services Sqware Peg provided to improve business results. Select your vertical:
• Telecommunication
• Business Services
• Technology
• Automotive
• Education
Telecommunication
| Company | Solutions | Challenge |
|---|---|---|
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Salesforce.com ELOQUA |
• No single marketing database • Limited ability to store ‘address data’ • No way of proving ROI • And more... |
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"Salesforce.com has been well implemented by Sqware Peg and has been a refreshing alternative to more traditional software solutions..." Steve Jackson - Head of Consumer - TelstraClear Download the Case Study |
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Software as a Service (SaaS) based solution backed by the Force.com platform |
• Reduce the cost to acquire and retain customers • Need of a faster service • Customers required more access to online resources • And more... |
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"Lead generation is an integral part of our business…Sqware Peg’s expertise in providing on-demand solutions helped us see the true value of our program." James Boardman – Lead Acquisition Manager – Vodafone Download the Case Study |
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Salesforce.com Esker Fax Management |
• Implement a fax integration • Keep the cost per fax reduced • Improve custom communication • And more... |
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"We had looked at a CRM implementationwith 2 different consultancy firms before we went ahead with Sqware Peg. The one with Sqware Peg was easy, simple and a success..." Jenny Quinn - BA Manager - Messages on Hold Download the Case Study | ||
Business Services
| Company | Solutions | Challenge |
|---|---|---|
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Salesforce.com Eloqua |
• Market competition was increasing • Reduce acquisition costs • Current email processes laborious and complicated • And more... |
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"“Sqware Peg have been a critical partner in our business development. They take the time to understand our requirements and continue to show us how to get full value from our investment in Salesforce and Eloqua..."" Hayley Roberts - Managing Director - workingin.com Download the Case Study |
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 |
Salesforce.com | • Manage and consolidate the information into one system • Generate the national pipeline view and extract reports • Automate the approvals processes • And more... |
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"The simplicity and flexibility of Salesforce is remarkable, and when coupled with the insight and experience of Sqware Peg, we were able to make the necessary configuration changes in real time..." Robi George - National Business Excellence Manager - Ricoh Download the Case Study |
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Salesforce.com Sales & Service Clouds module | • Need to have one system easy to use and access • Real-time Reports and Dashboards • Facilitate collaboration & tracking of activities • And more... |
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"Salesforce.com is an important tool to affect cultural change across our large and diverse sales teams." Peter McClennan - Group Sales Manager - Transpacific Industries Group Download the Case Study |
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Salesforce.com (Enterprise Edition) | • No forecasting ability based on revenue quotas • Unable to produce relevant reports and dashboards for key users • Difficulty to synchronise data remotely or effectively • And more... |
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"Salesforce.com has been well implemented by Sqware Peg and has enabled us to manage our business much more closely within the challenges of the Global Financial Crisis..." Kathryn Anda - Managing Director - PEPworldwide Download the Case Study |
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Eloqua | • Need of a single Marketing Database • Lack of visibility of the marketing journey for each individual customer • Need to segment and improve marketing ROI • And more... |
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"The power of Eloqua revolutionised the business behaviour allowing Lexmark to raise our communications to a different level. Sqware Peg acts as our guide along the way on how to maximise our use of the platform in line with the Lexmark strategy..." Eve Chen - Marketing Manager ANZ - Lexmark Download the Case Study |
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Technology
| Company | Solutions | Challenge |
|---|---|---|
 |
Salesforce.com Informatica Cloud |
• No visibility of key metrics • Difficult quotation process involving multiple suppliers • Inefficient tracking of events and tasks • And more... |
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"We have been impressed by Sqware Peg’s commitment and skill in identifying ways to bring this reasonably complex set of requirements under control......." Allan Maclean - Chairman - Maclean Computing Download the Case Study |
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Automotive
| Company | Solutions | Challenge |
|---|---|---|
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Salesforce.com | • One platform for collaboration • Go live in less than 100 days • 360 view of customers • And more... |
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"In just 90 days, thanks to the Sqware Peg Consultants, we have been able to implement a new CRM system that allows us to have a 360 view of our Lexus owners anywhere, anytime on a single platform! The flexibility of the platform will pay dividends for us and our owners in the future." Bob Dawes - Marketing Retention and After Sales Manager - Lexus Download the Case Study |
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Education
| Company | Solutions | Challenge |
|---|---|---|
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Salesforce.com’s Force.com and Visual Force platforms | • Poor quality of data entry • Manual confirmation of new students • Accuracy and timeliness of invoicing • And more... |
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"With our small internal team stretched to the limits, Sqware Peg were able to understand our requirements and provide the resourcing we needed to keep our project moving ahead smoothly..." Heather O’Connell - Business Applications Manager - IDP Education Download the Case Study |
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Campaign Success service around Salesforce.com | • Need to improve the marketing processes • Automatically transfer into salesforce.com platform, updating Campaign, Contact and Lead information for simplified event management and reporting purposes • And more... |
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"Before Sqware Peg and the Appexchange plug-in (OnDialog™), our event invitations, registrations and direct mail campaigns were time consuming, costly and inefficient..." Kirby Wright - Marketing Co-ordinator - Miller Heiman Download the Case Study |
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Eloqua | • Need to improve marketing segmentation and data management • Lead scoring and reporting • Integration with CRM system • And more... |
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"The team at Sqware Peg delivered a great solution that fits the varying needs of our diverse divisions around globe. They helped us put together a single solution that services all parts of the globe, keeping us in the market across aqll time zones and across many languages" Danielle Ramaiya - Higher Education - Study Group |
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News and Events
Marketing Automation Circuit 2012, Melbourne
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Join Salesforce for Dreamforce 2011
Join us at Dreamforce '11 and you'll get everything you need to lead your company forward into this next generation of cloud computing
Informatica Provides Cloud Integration For The Insurance Industry
Insurance Organizations Address Fraud, Compliance and SaaS Integration with Cloud Data Integration Leader.
ADMA Forum 2011, Sydney
Sqware Peg showcases the benefits of Revenue Performance Managment (RPM) at the ADMA Forum in Sydney. Download the presentation.
Sqware Peg launches the Marketing Automation Jounery
Sqware Peg launches the Marketing Automation Journey, an educational journey in the areas of Marketing Automation, Digital Body Language and Revenue Performance Management
Automotive Industry Spotlight Event 2010
Join Salesforce.com to learn about the future of Customer Service. Case Studies presented: Honda MPE and Harley Davidson.
Sqware Peg category WINNER in the 2010 Sydney Business Awards
ELOQUA Marketing Success Summit 2010 Australia
Check out the photos from the events
Sqware Peg Appointed ANZ Exclusive Master Distributor for Eloqua
Over the past two years, Sqware Peg has successfully deployed Eloqua’s marketing automation solutions in organisation such as American Express, Lexmark, Study Group, Telstra ...
Sqware Peg signs partnership agreement ...
Informatica and Sqware Peg Partner to Bring Joint Cloud Offering to Asia Pacific
BI for the rest of us...
Local partner Sqware Peg to offer SAP’s BusinessObjects BI OnDemand solution to provide analytics capability
Eloqua’s Email Accepted Rate Nearly 100%
Eloqua clients enjoy higher inbox acceptance rates, superior click-through performance and...