Customer Relationship Management
CRM is a strategy to maintain, nurture and update clients and sales prospects information using one solutions to organise, automate and synchronise the business processes.
Marketing, Sales, Customer service and Support are therefore working with the same application to win new clients, nurture prospects and retain existing customers with the benefits of:
- Streamlined sales and marketing processes
- Align the business strategy
- Higher sales productivity
- Improved service, loyalty, and retention
- Increased call center efficiency
- Higher close rates
- Better profiling and targeting
Salesforce.com Partnership
Sqware Peg offers services in Salesforce.com Implementation, Integration, Training, Channel Management, Customer Service enablement, Customer Portal (Customer self-service enablement) and coordinated Marketing Services. In addition, Sqware Peg also specialises in custom development on the force.com platform to provide unique solutions.
Products you might be interested in
Find out more about internet-based tools watching videos, listening to successful stories and reading white papers!
Click here to download the white paper "Should Your Email live in The Cloud? A comparative Cost Analysis“
News and Events
Marketing Automation Circuit 2012, Melbourne
Registrations are now open for Melbourne event. Join Us in this EDUCATIONAL Marketing Circuit.
Disruptive Innovations in B2B Marketing
The History of Disruptive Innovations in B2B Marketing Illustrated by Eloqua and JESS3
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Eloqua’s CEO talks social transformation.
Fifth Annual ELOQUA Markie Awards
American Express and Sqware Peg nominated Finalists in Fifth Annual ELOQUA Markie Awards.
Diabetes Australia-VIC
Sqware peg enables Diabetes Australia-VIC to ramp up support for Victorian sufferers, in the Cloud.
Social enterprise means big business
SOME of Australia's largest organisations want to use social networking tools to engage with external parties securely but bemoan the lack of such tools.
Informatica Announces Big Data Cloud Integration
Informatica Cloud now surpasses 20 billion cloud data transactions and three million cloud data integration jobs per month.
Join Salesforce for Dreamforce 2011
Join us at Dreamforce '11 and you'll get everything you need to lead your company forward into this next generation of cloud computing
Informatica Provides Cloud Integration For The Insurance Industry
Insurance Organizations Address Fraud, Compliance and SaaS Integration with Cloud Data Integration Leader.
ADMA Forum 2011, Sydney
Sqware Peg showcases the benefits of Revenue Performance Managment (RPM) at the ADMA Forum in Sydney. Download the presentation.
Sqware Peg launches the Marketing Automation Jounery
Sqware Peg launches the Marketing Automation Journey, an educational journey in the areas of Marketing Automation, Digital Body Language and Revenue Performance Management
Automotive Industry Spotlight Event 2010
Join Salesforce.com to learn about the future of Customer Service. Case Studies presented: Honda MPE and Harley Davidson.
Bridge building with cloud gives sound structure
RAPID growth through acquisition over the past five years left Transpacific Industries Group with many data sources.
Lexus looks to cloud to slash costs
In 100 days Lexus moved to Salesforce.com, saving 43 per cent of annual costs.
Sqware Peg signs partnership agreement ...
Informatica and Sqware Peg Partner in Asia Pacific ...