Introducing Kyle Hanagarne and Simplus Managed Services
June 5, 2019
In most companies today, IT services are a critical part of doing business. Their sphere extends from customer services, accounting,... View Article
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Industry 4.0 puts customers front and centre with extraordinary precision
June 4, 2019
More and more physical work is being automated on shop floors, with robots taking on repetitive tasks and workers moving... View Article
The critical piece of manufacturing for Industry 4.0 is not a robot
May 23, 2019
The connecting of technologies known as Manufacturing or ‘Industry’ 4.0, involves digitising systems, processes and machines and is rapidly changing... View Article
How Simplus goes beyond customer service to customer success
May 21, 2019
Customer service and customer success, the two terms may seem synonymous, but the difference is a major priority for business... View Article
In-house specialist = good. Managed Services = better.
May 1, 2019
In recent years, most businesses have expanded the need for IT services into every department of the organisation. Today, everything—from... View Article
3 reasons you need Salesforce Sales Cloud
April 18, 2019
Imagine this familiar scenario: You’ve started a company, perhaps after years of ideation. You’ve put in everything you have, both... View Article
How does Salesforce CPQ benefit your bottom line?
April 16, 2019
Digital technology has brought about enormous changes in the sales industry over the last 15 years. 55% of IT decision-makers... View Article
Ready, set, transform: Tips for a successful CRM transformation engagement
April 9, 2019
Have you heard the term “digital transformation” being used a lot lately? Chances are, the answer is “yes.” To meet... View Article
#2 University and Industry Collaboration: Where does CRM fit in?
March 27, 2019
Higher education is going through massive changes around the world as it responds to societal demands. The changing work environment... View Article