Today's students are more connected and moving faster than ever. Their expectations have changed. They're used to Netflix, Uber, and Amazon that provide hyper-personalized experiences at the touch of a button on their mobile devices.
So every time students engage with your institution, they demand outstanding experiences. If you can’t deliver them, then performance, satisfaction, and retention will suffer.
Salesforce CRM enables institutions to drive student success across the life-cycle from prospect to alumni.
The Salesforce Platform includes solution sets for:
Recruiting & Admissions
- Attract the right students and engage them in the channels they are using such as social media
- Simplify the application and admissions process.
- Provides a 360-degree view of the student so you can help them in more meaningful ways
- Identifying at-risk students
- Creating communities – connecting students with associations
- Helping associations manage themselves
- Help your staff to help your students
- Make it easy to navigate the system and know where to go for answers
Alumni & Corporate Relations
- Keep in touch with Alumni
- Manage Donations
- Build strong ties with the business community
- Lifelong learning engagement
Salesforce: The Student Journey
Connect all departments and faculties to give a single view of all your constituents so that you can customize and personalise their experience.
Find out how we can help.