Services

100% Cross Cloud Salesforce Solutions

Our expertise and service focus is there to support you every step of the way, to deliver a timely and successful business transformation.

From the initial implementation, to ongoing platform transformation, we help you get the most out of your Salesforce solution – now and in the future.

Strategic Advisory: We believe successful organisational change starts by identifying the problems and building a road map for improvement to take your company from the present into the future.

Salesforce Implementation: Salesforce provides real-time visibility into all aspects of your business. To get the most out of your Salesforce solution it needs to be set up with Best Practice by certified industry leaders. Sqware Peg are skilled at implementing across all Salesforce clouds.

Data, Integration and Analytics: Smart decisions are powered by quality data. Sqware Peg’s Data and Einstein Analytics experts can gather, integrate, cleanse, and visualise your data to empower your team with business insights.

Managed Services: We evolve with your business and provide ongoing support. We help you continually innovate on the platform, so you can evolve with the changing needs of your business.

Solutions

Sales Cloud & CPQ

The world’s #1 CRM solution gives your sales teams the power to close deals like never before with an array of cloud-based tools that increase productivity, keep pipeline filled with solid leads, and score more wins. No software. No hardware. No speed limits. With Sales Cloud, you can grow your accounts, find new customers, and close deals faster — from anywhere. The path to success starts here.

Service Cloud

From call-centre software to self-service portals, Salesforce service solutions enhance your customer service with more responsive, more intuitive, and more flexible support that anticipates customer needs. Support customers everywhere with the service platform that keeps the conversation flowing.

Marketing Cloud & Pardot

Make the most of every customer interaction by creating personalised, cross-channel customer journeys that deliver exceptional experiences across email, mobile, social, advertising, the web, and more. Build and manage personalised customer journeys with Marketing Cloud. Discover the complete solution to navigate the entire customer journey — on one platform. Explore the gear to help marketers deliver the right message at the right time — on any channel.

Communities

Build communities to fit your needs. Connect and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations.

Einstein Analytics

Make smarter decisions. Einstein Analytics has ready-to-go solutions for every line of business. Get data analysis directly from Salesforce — or any other data source — from across your business. Now you can instantly explore information, find insights, and take actions that help your whole team move forward.

Salesforce Platform

There are lots of new business opportunities in the fire hose of IoT data that’s streaming from today’s internet-connected products. Yet behind the billions of connected apps, devices, sensors, and sites, there are customers. So make sure you’re giving customers the best experience with Salesforce IoT, the only platform designed to put your IoT data where it will do your customers the most good: right inside Salesforce.

Delivering Real Results

At Sqware Peg, we’re renowned for agile, rapid and flexible implementations.

We work in sprints so that you can see the impact and results quickly. However, our real measure of success is your organisation’s ability to sustain and improve on your results long after we are gone; with vast improvements on your bottom line, customer engagement, and process efficiencies.

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